π Shipping Policy
Effective Date: 29-April-2025
Thank you for shopping with Voltnest. This Shipping Policy explains how we process and deliver your orders. By placing an order with us, you agree to the terms below.
1. Order Processing
-
Orders are processed within 1β2 working days after confirmation.
-
Since we operate on Cash on Delivery (COD), your order will be dispatched only after confirmation from our customer support or delivery partner.
2. Shipping Coverage
-
We currently deliver across the United Arab Emirates (UAE).
-
Some remote areas may have longer delivery times or limited service availability. Our support team will inform you in such cases.
3. Delivery Timeframes
-
Standard delivery usually takes 2β5 working days, depending on your location.
-
Delays may occur due to courier schedules, public holidays, or unforeseen circumstances.
4. Shipping Charges
-
Shipping fees (if applicable) will be displayed at checkout before you confirm your order.
-
Occasionally, we may offer Free Shipping promotions, which will be clearly mentioned on our website.
5. Cash on Delivery (COD)
-
All orders are shipped on a Cash on Delivery basis.
-
Customers are required to make the full payment at the time of delivery.
-
Failure to accept or pay for an order may result in cancellation and restriction of future orders.
6. Tracking Your Order
-
Once your order has been shipped, you will receive a tracking number (if available) to monitor your shipment.
-
You can contact our support team for assistance with tracking.
7. Undeliverable Packages
-
If the courier is unable to deliver your package after multiple attempts, the order may be returned to us.
-
In such cases, re-delivery can be arranged but may incur additional shipping charges.
8. Contact Us
If you have any questions about shipping or your order status, please contact our customer support team at:
π§Β voltnest90@gmail.com